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Careers

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1. What types of careers does the Clay County Public Health Center (CCPHC) offer?

We offer a variety of career options, from health care to administration. Common areas in which we employ are: community development, environmental health, health policy and planning, office support, human resources, quality improvement, IT, nutrition, nursing, dental, epidemiology, emergency planning and more.

2. Do I have to submit a completed application if I'm submitting a resume?

Yes, a completed CCPHC application is required to be considered for an open position. Resumes will not be substituted for a completed application.

3. Does there have to be an open position for me to apply?

Yes, applications are only accepted for current postings.

4. Am I required to submit a separate application for each job I want to apply for?

Yes, a separate application must be submitted for each open position.

5. What next steps should I take once my application is submitted?

You will be contacted by the applicable hiring supervisor for next steps.

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COVID-19 Recovery FAQs

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1. When will the emergency order expire?

The public health emergency order for Clay County will now expire on Sunday, May 3 at 11:59 p.m.

2. Why has the expiration date changed?

1) Since the previous expiration date of May 15 was announced, a week’s worth of Clay County-specific data has become available. Although we continue to receive reports of new cases every day, the numbers remain consistently low. This can largely be attributed to our community’s efforts to stay at home and “flatten the curve” and we want to thank everyone who has contributed to those efforts.

2) The modeling tool used by Clay County Public Health Center was updated over the past weekend and the projected peak for Missouri was lowered to a maximum projected peak of April 17.

3) By setting our expiration date to May 3, this will allow us to work with Gov. Parson’s recently released “Show Me Strong Recovery Plan” as we enter our first phase of reopening.

4) A key and significant change is that our area’s access to COVID-19 testing has greatly improved over the last week. Previously, only hospitals and some physician’s and urgent care clinics previously had the ability to test in our jurisdiction. However, Clay County Public Health Center now offers free testing for all Clay County residents and another public testing site is set to become operational in Gladstone within the next week. We are also expecting other testing clinic opportunities in the coming days and weeks.

Testing remains a critical piece in our effort to safely reopen our communities. It greatly enhances our ability to identify people who need to be isolated and quarantined to prevent them from spreading the disease to the healthy population in Clay County.

3. Will the expiration date change again?

This expiration date for Clay County is not likely to change again. Moving forward, our focus will be on helping businesses and individuals establish safe ways to gradually reopen and return to normal. However, if the spread of COVID-19 increases to unacceptable levels, guidance may become stricter and the stay-at-home order may resume or restart.

4. How will life in Clay County change once the order expires?

There may not be an immediate and obvious change once the order expires after May 3. The county’s plan for a safe and gradual transition out of the stay-at-home order can be found here.

5. Is there a plan for safely reopening our community?

Yes, Clay County Public Health Center released a multi-step plan that includes guidance for businesses. You can read the COVID-19 Recovery Plan here.

6. What if I live or work in a city whose emergency order expires after the county’s emergency order?

Although both the state of Missouri and Clay County will now reopen on May 3, individual cities may choose whether to put additional restrictions in place. If a business is located in a city whose stay-at-home orders expire at a later date, they must follow the order of that particular city.

7. What if I personally don’t feel safe leaving home after May 3?

Every individual and business must do what they believe is best for their own situation. Although the return to normal will be a gradual one, based on health conditions or other circumstances, you may choose to stay-at-home and self-isolate from the public past May 3. Employees that are asked to return to work but do not feel safe doing so should communicate with their human resources representative or supervisor to discuss ways the company or organization plans to protect them and what their options are.

8. What step of the recovery process are we on?

As of May 4, 2020, we will begin Phase 2: Step 1 of the Clay County Recovery Plan. The dates for transitioning into further steps of the plan will be determined later and dependent upon the current situation in the county regarding number of cases, testing and hospital capacity, etc.

9. Do I have to social distance from other people in my household?

You do not have to maintain a six foot distance from any person that you live with. For example, a family group is allowed to sit at the same table at a restaurant. Physical distancing (six feet) is meant to prevent germs from spreading from one household group to another.

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COVID-19 Testing FAQs

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1. How much does testing cost? What if I don't have insurance?

The COVID-19 test through Clay County’s mobile test site is free for everyone. Even those with insurance are not billed.

2. Can I get tested even if I don't have symptoms?

At the Clay County Public Health Center test site, yes, you can be eligible for a test even if you are not currently experiencing any symptoms. However, our staff may prioritize appointments for those with symptoms.

3. Are there any age restrictions on testing?

At the CCPHC drive-through test site, no. We are currently testing all ages.

From Children’s Mercy: Preparing Your Child for a COVID-19 Test

4. What kind of test is this?

The COVID-19 test offered at the Clay County test site is nasopharyngeal (through the nose) and administered by one of our health care professionals. It tests if you are currently infected with COVID-19.  

5. How can I get an antibody test?

The Clay County Public Health Center test site does not offer antibody/serology tests at this time. These tests can tell if have previously been infected with the virus. 

Antibody testing in Clay County:

• NextCare Urgent Care (Liberty)
• Bridge Interactive Medicine (Gladstone)
• Quest Diagnostics
• American Red Cross

Learn more about testing for past infection, including the reliability of such tests, from the CDC and FDA.

6. Do I have to make an appointment?

Yes, everyone must first fill out the Testing Questionnaire on our website and set up an appointment with a member of our staff. Anyone who arrives at the test site (located at Pleasant Valley Baptist Church) without an appointment will be asked to fill out the questionnaire and return at their appointed time.

7. How soon will I be contacted after submitting my appointment request?

Testing is prioritized based on availability. If testing is available for you, health department staff will be in contact with you as soon as possible to schedule an appointment. We are registering testing requests in the order they are received, and are working diligently to contact everyone within 24 hours. However, depending on the volume of requests at any given time, that timeframe could be up to 72 hours. Also note that appointments are not scheduled during the weekend.

Please watch your phone and email closely, allowing unknown calls and checking your spam folders. When scheduling your appointment, staff will give you more information, including where to go for the drive-thru testing and what the process looks like.

If you are unable to wait for a return call and we have exceeded 24 hours, please consider contacting your primary care physician or pursue another testing option from the list on our website.

8. If I walk in to the health center, can I get a test?

No. Our drive-thru COVID-19 test site is not located at the health center and we are not administering any tests at the health center. Also, we are not currently accepting walk-ins for testing. You must fill out the Testing Questionnaire and make an appointment with our staff.

9. When is the test site open? How many tests does it do per day?

The Clay County Public Health Center’s drive-thru test site runs every Monday through Friday. We do not test over the weekend or on holidays.

Currently, the site is able to do about 75 tests per day, although this number can vary based on available test kits.

10. How soon will I get my results back?

Our typical turnaround time for results is 1 to 5 days and you will hear from CCPHC either by phone or email. Test specimens are processed by the University of Kansas Hospital.

11. How can I donate plasma as someone who has recovered from COVID-19?

Thanks for your interest! The state health department has more info and resources for this on their website: https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/plasma-donations.php.

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Emergency Preparedness

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1. What is health?

Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. Please call 816-595-4200 for more information.

2. What is public health?

Public health is the science and art of preventing disease and injuries, prolonging life and promoting physical and mental health and efficiency through organized community efforts. Please call 816-595-4200 for more information.

3. What is a public health emergency?

A public health emergency is a situation whose health consequences have the potential to overwhelm routine community capabilities to address them. Please call 816-595-4200 for more information.

4. What are some emergency preparedness initiatives in Clay County?

The City Readiness Initiative (CRI): The CRI is a program designed for major U.S. cities and metropolitan areas such as Kansas City to effectively and efficiently respond to a large scale bioterrorist event by dispensing prophylaxis to the entire identified populations within 48 hours of the decision to do so.

The Public Health Emergency Preparedness (PHEP) Program: The PHEP program addresses the strategic national stockpile (SNS) plan to prepare for and respond to public health emergencies in all counties.

Please call 816-595-4200 for more information.

5. What are the specific risks for the citizens in Clay County?

Clay County populations are vulnerable to pandemics, outbreaks of novel communicable diseases, bioterrorist attacks, chemical incidents and natural disasters such as tornadoes, floods, severe weather and earthquakes. Please call 816-595-4200 for more information.

6. What is an open Point of Dispensing (POD) site?

An open POD site is a clinic setup and run by the Clay County Public Health Center to provide life-saving medications to the general population in the event of a public health emergency. Please call 816-595-4200 for more information.

7. What is a closed POD site?

A closed POD is a private location where SNS medications are dispensed free of charge to the organization's employees and/or family members and others for which the organization is responsible for. A closed POD is not intended to serve SNS medical countermeasures to the general public. Please call 816-595-4200 for more information.

8. Does the Clay County Public Health Center recruit volunteers for emergency preparedness and response?

Yes. The Health Center maintains a database of registered medical and non-medical volunteers who wish to volunteer their services in the event of a public health emergency. To register, visit our volunteer page.

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Environmental Health

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1. How do I sign up for a food handler or manager class?

This information is available on our food page.

2. What recommendations or resources are available for mold?

The Clay County Public Health Center does not have a mold ordinance. It is recommended that you visit the EPA or the Missouri Department of Health and Human Services for

mold assistance.

3. How do I view restaurant inspection results?

View inspection 

results online.

4. Can you provide recommendations on septic installers and soil evaluators?

The Missouri Department of Health and Human Services keeps a list of licensed installers and soil evaluators.

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Mask Requirement FAQs

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1. When does the new order begin and end?

The updated order went into effect Sunday, July 19 at 12:01 a.m. and is set to remain in effect until further notice.

2. When DO I need to wear a face mask?

All employees or visitors to any indoor public accommodation must wear face coverings in an area or while performing an activity which will necessarily involve close contact or proximity to co-workers or the public where six feet of separation is not feasible or cannot be maintained.

These spaces include, but are not limited to:

• Grocery and other retail stores
• Special events
• Public transit
• Places of worship
• Libraries
• Community centers
• Medical offices
• Schools/daycares
• Any business open and accessible to the public (non-employees)

Although not required, it is also highly encouraged to wear a mask outdoors anytime a distance of six or more feet cannot be maintained. This could include parks, playgrounds, bus stops, farmers markets, and public restrooms.

CDC guidance strongly recommends that children over age two wear face coverings.

3. When do I NOT need to wear a face mask?

A person may remove their face mask where otherwise required under the following circumstances:

• While outdoors, when able to maintain a distance of at least six feet from others;
• While exercising outdoors or while exercising indoors when able to maintain a distance of at least six feet from others;
• When engaged in a sporting activity;
• While eating or drinking only when inside or in the outside dining area of a restaurant or other establishment that offers food or beverage service, provided that person is able to maintain a distance of at least six feet from persons seated at other tables, and provided this distance restriction is enforced by the restaurant or other establishment;
• While obtaining a service that requires temporary removal of the face mask, such as dental examinations;
• When necessary to confirm the individual’s identity;
• When federal or state law prohibits wearing a face mask or requires the removal of a face mask;
• When requested by a law enforcement officer;
• When requested by a medical provider, including emergency response personnel;
• When in a business/commercial/office setting and not within six feet of any other person; provided however, when moving from place to place in a business location where the person cannot maintain at all times a distance of six feet from all other persons, a face mask shall be worn.

4. Who is exempt from wearing a face mask?

Who is exempt from wearing a face mask?

• Persons who have a respiratory condition that is exacerbated by the wearing of a face covering.
• Persons under ten years of age. However, CDC guidance strongly recommends that children over age two wear face coverings.
• Persons who have been told by a medical, legal, or behavioral health professional not to wear a face covering.
• Persons who are in a restaurant or tavern and are engaged in consuming food or drink while adequately distanced from other patrons.
• Persons who are hearing impaired, or communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication.
• Persons who are obtaining a service involving the nose or face for which temporary removal of the face covering is necessary to perform the service.
• Persons who have disabilities that:
  • Prevent them from comfortably wearing or taking off a face covering.
  • Prevent them from communicating while wearing a face covering.

Do I need to prove I am medically exempt? No, businesses cannot ask you for proof of your medical condition.

Even if you are medically exempt, you can still spread the virus to others by not wearing a mask. You may also be at increased risk of becoming seriously ill from COVID-19 because of your medical condition, so it’s important to still take precautions to avoid becoming infected. Find alternative ways to receive your essential goods or services, like through curbside pickup, delivery, telemedicine, etc.

5. What if my business is privately owned?

All business and buildings open and accessible to the general public qualify as an “indoor public accommodation” regardless of if they are public or privately owned. These businesses should adhere to the order to require masks when social distancing cannot be maintained.

Masks are not required in business/commercial/office settings that have limited or no public accessibility and when employees are consistently six or more feet away from others. In this case, masks would only be required when employees are moving around within the building and when within six feet of someone else.

6. Can a business refuse entry to me if I'm not wearing a face mask?

Yes, they can refuse entry or service. However, businesses should attempt to provide customers with reasonable accommodation, such as curbside pickup or the shipping of items.

Isn’t refusing entry discrimination? The Americans with Disabilities Act (ADA) allows restrictions when an individual would pose a direct threat to the health and safety of others. As of March 2020, the Equal Employment Opportunity Commission (EEOC) has declared that the COVID-19 pandemic meets the direct threat standard.

7. How do I report a business or organization I believe is in violation of the order?

To make complaint about a Clay County business or organization, you can submit a complaint with our Environmental Health team here.

PLEASE NOTE: if the business’ address is Kansas City, you must contact the Kansas City, Missouri Health Department to make a complaint.

8. What if I do not own a face mask?

There are many ways to find or create a face mask or cover. 

• Make your own! Find instructions for both sew and no-sew options here.
• You may already own a scarf or bandana that can be used as a face cover. Please note that some materials may be more effective than others and two layers is more effective than one.
• Face masks of all kinds can now be found and purchased in many stores, in person and online.

Business and organizations in need of larger amounts of face masks and other protective equipment can visit our Business Resources page for a list of options. 

9. How can I help my child wear a face mask?

There are some great resources from Children’s Mercy Hospital. University of Rochester Medical Center, and Sesame Street that help teach kids how to wear a mask and the importance of doing so. Also, Connecticut Children’s breaks down how to make children more comfortable wearing masks by age and the American Academy of Pediatrics discusses mask myths.

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Recovery Guidance - Step 2

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1. Guidance for All Businesses

Guidance for Step 2: July 19 - TBD

• All employees and visitors to any indoor public accommodation must wear face coverings in an area or while performing an activity which will necessarily involve close contact or proximity to co-workers or the public where six feet of separation is not feasible or cannot be maintained. Please see the Face Masks and Coverings page for FAQs regarding the mask requirement.
• Continue online sales/operations and remote work as much as possible.
• Non-essential travel for employees should remain on hold.
• Staff that present any symptoms of COVID-19 should be allowed to stay home and encouraged to be tested (clayhealth.com/testing).
• Ask that anyone who is sick does not enter the building.
• Any possible barriers that can be set up between staff and customers are encouraged.
• Meetings should be held through video chat or other alternative methods. If an in-person meeting is necessary, keep the number of attendees low in proportion to the room size and practice physical distancing.
• Physical distancing (six feet) should be maintained whenever possible, including in employee breakrooms.
• Avoid shared equipment and materials and encourage customers to make non-cash payments.
• Promote proper hygiene for employees and customers, such as frequent handwashing with soap and water for at least 20 seconds. Supply alcohol-based hand sanitizer containing at least 60% alcohol if soap and water are not available. Provide access to hand sanitizer with at least 60% alcohol at multiple locations, including the building entrance, if possible.
• Hang proper signage reminding customers to keep six feet apart and to not enter if they are sick. These can be downloaded at clayhealth.com/recovery in the communications toolkit.
• Maintain the highest levels of health and sanitation, including frequent hand washing/sanitation for staff and customers. Cleaning and disinfecting guidance from the CDC: https://www.cdc.gov/coronavirus/2019-ncov/community/disinfecting-building-facility.html 
• Every business has the right to remain closed or operate with additional restrictions, if they so choose, in order to protect staff and customers to the highest degree.

2. Restaurants & Bars

Guidance for Step 2: July 19 - TBD

• Taverns/bars shall limit the number of occupants to no more than 50% of building occupancy.
• All customers and staff are required to wear face masks. Customers can remove them while eating or drinking but must wear a mask when not sitting. Please see the Face Masks and Coverings page for FAQs regarding the mask requirement.
• Maintain six-foot distance between customer groups. May include blocking off or removing a number of chairs/tables and modifying the waiting area/system.
• Ask that anyone who is sick does not enter the restaurant or bar.
• Restaurants are encouraged to continue carryout, delivery and drive-thru methods of serving food and drink. Also, use online or no-touch pay when possible.
• Staff that present any symptoms of COVID-19 should be allowed to stay home and encouraged to be tested (clayhealth.com/testing).
• Updated 7.8.20: All self-service food operations, including buffet-style food service, are not permitted.
• Self-service drink stations are allowed but must be monitored and cleaned frequently.
• Maintain the highest levels of health and sanitation, as directed by the Clay County Food Code. This includes frequent handwashing for staff and encouraging the public to wash/sanitize their hands often.
• Every business and organization has the right to remain closed or operate with additional restrictions, if they so choose, in order to protect staff and customers to the highest degree.
• Additional guidance can be found through the FDA, CDC and National Restaurant Association. Links can be found at clayhealth.com/recovery.

3. Gyms & Fitness Centers

Recovery Step 2: July 19 - TBD

• Staff are required to wear a face mask at all times. Patrons are allowed to remove masks while exercising but physical distancing of at least six feet must always be maintained between patrons. This may require adjusting the layout of exercise areas.
• Staff that present any symptoms of COVID-19 should be allowed to stay home and encouraged to be tested (clayhealth.com/testing).
• Post signage asking that anyone who is sick, does not enter. Also utilize signage to remind visitors of best practices, like physical distancing, for maintaining a safe environment. Signs can be found in the toolkit at clayhealth.com/recovery.
• Every facility has the right to remain closed or operate with additional restrictions, if they so choose, in order to protect staff and customers/participants to the highest degree.
• The highest standards of cleaning and disinfection should be maintained at all times. More guidance: https://www.cdc.gov/coronavirus/2019-ncov/community/reopen-guidance.html

4. Outdoor Areas & Facilities

Guidance for Step 2: July 19 - TBD

• Parks, playgrounds, trails and other outdoor recreational areas may be open at this time if visitors can maintain physical distancing (six feet) from those they do not live with.
• Face masks are not required outdoors but should be used when ever six feet of distance from other cannot be maintained such as on a playground or at a public restroom.
• Post signage asking that anyone who is sick, does not enter any building or park. Also utilize signage to remind visitors of best practices, like physical distancing, for maintaining a safe environment. Signs can be found in the toolkit at clayhealth.com/recovery.
• Events of more than 250 people are not allowed.
• Property owners (municipalities, businesses, etc.) may choose to keep these areas closed or implement stricter policies, if they deem appropriate.

5. Recreational Water (Pools, etc.)

Guidance for Step 2: July 19 - TBD

Includes public and neighborhood pools, spraygrounds, hot tubs, etc.

• Ask that anyone who is sick does not visit/use the facility.
• Encourage six foot distances between groups as much as possible. This may include limiting the number of tables and chairs.
• Face masks should not be used in the pool or if they get wet. However, wearing a mask is recommended outside the pool if physical distancing cannot be maintained.
• Any staff member that presents any symptoms of COVID-19 should be allowed to stay home and encouraged to be tested (clayhealth.com/testing).
• Maintain the highest levels of health and sanitation, as directed by the Clay County Swimming Pool and Spa Rules and Regulations (clayhealth.com/pool).
• Any facility that does not feel like they can provide a safe environment or does not feel comfortable operating is under no obligation to do so. 

FAQs about COVID-19 and Water (CDC)

Considerations for Public Pools, Hot Tubs, and Water Playgrounds During COVID-19 (CDC)

6. Youth Sports

Guidance for Step 2: Aug 21 - TBD

• Updated public health emergency order August 21: "Youth sport leagues may resume while following proper COVID-19 safety protocols to protect players, coaches, officials and spectators."
• Persons exercising or playing a sport are exempt from the mask requirement. However, physical distancing (six feet) should be maintained when possible. Spectators should physical distance + wearing masks is required indoors, recommended outdoors.
• If your student athlete has had COVID-19, the American Academy of Pediatrics strongly recommends a clearance from their primary care physician before they return to sports due to concerns about heart issues.

Additional Guidance

• Follow the cleaning and sanitizing Guidelines for All Businesses
• Ensure that all player equipment is properly spaced to limit interaction.
• Coaches, players, parents, and attendees are required to practice responsible social distancing when and where possible, especially in common areas (i.e., dugouts, bleachers, etc.).
• Limit the use of team-shared equipment. If equipment must be shared, clean and disinfect between use.
• Individuals participating should wash their hands prior to starting their activities. If a properly-equipped handwashing station is unavailable, hand sanitizer with 60% alcohol must be readily available and used before the activity.
• Strictly monitor the health of each employee, coach, and player and prohibit any individual with fever or other symptoms of COVID-19 from participating in team activities.
• Facilities should increase frequency of cleaning and disinfection measures especially in areas of high-traffic, such as restrooms.
• Practices and games should be scheduled to allow for additional time for teams and attendees to exit the premises before other teams and attendees enter.
• No shared water coolers. Encourage players to bring their own water bottles or supply individual water bottles.
• Food or concession sales should follow Restaurant Guidelines.

School Sports

August 19: Clay County Public Health Center has been working collaboratively with local school districts and is offering three options that districts may consider for their decision-making regarding fall sports. Read the letter from the director of public health to local superintendents here.

7. Personal Services

Guidance for Step 2: July 19 - TBD

Includes hair salons, nail salons, barber shops, spa services, tattoo parlors, tanning salons, etc.

• All employees and customers are required to wear face coverings, except persons who are obtaining a service involving the nose or face for which temporary removal of the face covering is necessary to perform the service. Please see the Face Masks and Coverings page for FAQs regarding the mask requirement.
• Ask that anyone who is sick does not enter the building and reschedule appointment.
• Maintain six-foot distance between customers.
• Operate by appointment only and ask clients to stay in their cars until their appointment time.
• Staff should wear protective gear like masks and gloves. Any possible barriers that can be set up between staff and customers are encouraged.
• Any staff that present any symptoms of COVID-19 should be allowed to stay home and encouraged to be tested (clayhealth.com/testing).
• Maintain the highest levels of health and sanitation, including frequent handwashing/sanitation for staff and customers.
• Cleaning and disinfecting guidance: https://www.cdc.gov/coronavirus/2019-ncov/community/reopen-guidance.html
• Every business has the right to remain closed or operate with additional restrictions, if they so choose, in order to protect staff and customers to the highest degree.
• Find additional guidance from the CDC at cdc.gov/covid19 or through clayhealth.com/recovery.

8. Faith-Based Groups and Worship Services

Guidance for Step 2: July 19 - TBD

• All staff, volunteers, and visitors are required to wear face coverings. Please see the Face Masks and Coverings page for FAQs regarding the mask requirement.
• Encourage high-risk persons to avoid in-person services and events at this time.
• Alternate worship services, such as online services, are encouraged to continue instead of or in addition to in-person services.
• Ask that anyone who is sick does not enter the building.
• Encourage non-contact forms of greeting instead of handshakes, hugs, etc.
• Do not pass around offering plates/buckets. Find alternate ways of collecting tithes at this time.
• Practice alternate communion practices at this time.
• Maintain the highest levels of health and sanitation, including frequent hand washing/sanitation and surface cleaning.
• Find additional guidance from the CDC at cdc.gov/covid19 or through clayhealth.com/recovery.

9. Long-Term Care/Skilled Nursing Facilities

Long-term care facilities should continue with the same precautions taken during the stay-at-home orders. Because of the ease of spread in a long-term care setting and the severity of illness that occurs in residents with COVID-19, facilities should continue restricting all visitation to their facilities except for certain compassionate care reasons, such as end-of-life situations.

Further CDC Guidance

10. Childcare and Day Camps

Guidance for Step 2: June 1 - TBD

Childcare centers and day camps serve a vitally important function in allowing parents to continue or go back to work, which has significant public health and social benefits. The following guidelines are based on taken from recommendations from Centers for Disease Control and the Missouri Department of Health and Senior Services-Section for Child Care Regulation.

General Guidance

• Have a plan in place to protect staff, children and their families from the spread of COVID-19. This includes the following:
  • If you have staff members or teachers aged 65 or older, or with serious underlying health conditions, encourage them to talk with their healthcare provider to assess their risk and to determine if they should stay home.
  • Develop plans to cover classes in the event of increased staff absences.

Health Guidance

Employers and Employees

• Require employees to stay home if they are sick.
• Masks are to be worn by employees.
• Have designated area at employee entrance where employees can take their temperature upon entering facility and log temperature on log sheet.
  • Consider using a touchless infrared thermometer to check temperature of each employee
• Enforce handwashing strategies that include:
  • washing with soap and warm water for at least 20 seconds especially at arrival to the facility,
  • before and after preparing food and drinks,
  • before and after eating or handling food,
  • before and after diapering,
  • before and after touching body parts (nose, face, etc),
  • after using the bathroom or helping a child used the bathroom,
  • after coming in contact with bodily fluid, after playing outdoors.

Exclusion of Sick Children and Staff

• Communicate to parents the importance of keeping children home when they are sick or have a fever.
• Communicate to staff the importance of being vigilant for symptoms in children and staying in touch with the center director if or when a child starts showing symptoms of illness.
• Establish procedures to ensure children and staff who come to the childcare center sick or become sick while at the facility are sent home as soon as possible.
• Keep sick children and staff separate from well children and staff until they can be sent home.
• Clean and disinfect surfaces in the area after the sick child or staff member has gone home.
• Follow exclusion guidelines from the Missouri Department of Health and Senior Services Section for Child Care Regulation.

Parent Drop-off and Pick-up and Screening of Children and staff

• Children must wash hands as soon as they enter the center. If a sink with soap and water is not available, provide hand sanitizer with at least greater than 60% ethanol or 70% isopropanol alcohol.
• Consider staggering arrival and drop-off times and plan to limit direct contact with parents as much as possible.
• Have childcare provider greet children outside as they arrive and walk all children to their classroom, and at the end of the day, walk all children to their cars.
• Ideally, the same parent or designated person should drop off and pick up the child every day.
• Keep daily attendance logs of times children dropped off/picked up and by whom.
• Children and staff shall be screened for fever and other signs of illness upon entrance to the facility.
• Designated staff member must wash hands with soap and water (if available) or use a hand sanitizer with at least 70% alcohol; put on disposable gloves and check the child’s temperature.
• If performing temperature check on multiple individuals, ensure you use a clean pair of gloves for each child and that the thermometer has been cleaned with an alcohol wipe or isopropyl alcohol on a cotton swab in between each check.
• If using a disposable or non-contact thermometers and you did not have physical contact with the child, you do not need to change gloves before the next check.

Cleaning and Disinfecting Guidance

• Routinely clean and disinfect surfaces and objects that are frequently touched, including the following:
  • toys/games,
  • doorknobs,
  • light switches,
  • sink handles,
  • countertops,
  • desks,
  • chairs,
  • cubbies,
  • playground structures, etc.
  • Disinfectant products shall be the ones approved by DHSS and shall be tested with test strips to verify they are at proper concentration daily.
• Use all cleaning products according to the directions on the label and per licensing guidelines. All cleaning materials shall be kept secure and out of reach of children.
• Toys that cannot be cleaned and disinfected must not be used.
• Toys that children have placed in their mouths or that are otherwise contaminated by body fluids shall be set aside until they are cleaned by hand by a person wearing gloves. Clean with water and detergent, rinse, disinfect with an EPA-registered product, allow to air-dry, rinse again, and air-dry.
• Machine washable cloth toys shall be used by one child at a time or should not be used at all. These toys shall be laundered before being used by another child.
• Use bedding (sheets, pillows, blankets) that can be washed. Keep each child’s bedding separate, and consider storing in individually labeled bins, cubbies or bags. Cots and mats shall be labeled for each child. Bedding that touches a child’s skin must be cleaned weekly or before use by another child.
• Ensure adequate supplies (soap, paper towels, hand sanitizer, tissue) to support healthy hygiene practices.

Physical Distancing Guidance

• To the extent possible, child care/day camp classes must be carried out in stable groups of people, with 20 or fewer children (“stable” means that the same 20 or fewer children are in the same group each day); children shall not change from one group to another and the same provider should remain with the same group each day. All staff/ child ratios and group sizes required by licensing rules are still in place and must be complied with.
• Cancel or postpone any special events or trips.
• Keep each group of children in a separate room.
• Limit the mixing of children, such a staggering playground times and keeping groups separate for special activities such as art, music and exercising.
• If possible, at nap times, ensure that children’s naptime cots (or cribs) are spaced out as much as possible, at least 6 feet apart.
  • Consider placing children head to toe in order to further reduce the potential for viral spread.
• Serve meals in classrooms instead. If meals are typically served family-style, plate each child’s meal to serve it so that multiple children are not using the same serving utensils.
• Enforce no bare hand contact with ready to eat foods.

Discourage the presence of volunteers for classroom activities, guest speakers, etc.

11. Events & Gatherings (including Weddings & Funerals)

Guidance for Step 2: July 19 - TBD

Gatherings of 250 or less individuals are allowed at this time. Masks are required for indoor events and recommended for outdoor events. Please see the Face Masks and Coverings page for FAQs regarding the mask requirement.

While it is SAFEST to continue to stay home and limit close contact with others at this time, if you do host an event of less than 250 people, you MUST keep these things in mind:

• Anyone who has any symptoms of COVID-19 or who is at high-risk of becoming severely ill should not attend the gathering.
• Take extreme precautions when gathering people from different households, like ensuring six feet apart between groups, frequent handwashing, and implementing no hugging or handshakes. Also, wearing a face covering or mask can drastically reduce the spread COVID-19.
• If serving food, avoid sharing utensils and condiments and buffet style meals.
• Hold the event outdoors to prevent close contact.
• Alternate forms of events, such as virtual or drive-by, are still encouraged in place of in-person events.
• If someone who was in attendance later tests positive for COVID-19, make sure you know everyone who was at the gathering so that those people can be contacted as part of the contact tracing process.

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Sexually Transmitted Disease (STD) Services

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1. Do I have to make an appointment or can I just walk-in?

Our clinic hours are currently by appointment only. We schedule appointments on Mondays from 9:30 a.m. to 6 p.m., Tuesday-Thursday from 8 a.m.-4:30 p.m. and Fridays from 8 a.m.-2 p.m. You can make an appointment by calling 816-595-426.

2. How do I make an appointment?

Please call 816-595-4261, and a nurse will get you set up with an appointment.

3. Do you accept Medicaid or health insurance?

We no longer accept insurance and self-pay fees will apply at the time of your visit. However, no one is denied services due to inability to pay. Call 816-595-4261 for additional details or any questions you may have. 

4. What do I need to bring for my appointment?

Please bring your photo ID, Medicaid card, if you have one, and some form of payment. Also make sure you do not go to the bathroom one hour before your appointment so we can get accurate test results. Please call 816-595-4261 for more information.

5. Is it painful to have STD testing?

No. To get GC/CT, we usually get a urine sample. To get HIV/RPR, we draw blood. Please call 816-595-4261 for more information.

6. I am worried because I had unprotected sex with someone I don't know very well last night, should I come in and get tested?

It is a very good idea to get tested; however, it is important to wait three weeks to get the most accurate results. Please call 816-595-4261 for more information.

7. I was treated at my doctor's office for Chlamydia, but my partner doesn't have a doctor. Can they come to you for treatment?

Yes. It is very important that all partners be treated if you tested positive for an STD, otherwise you can get re-infected. We test and treat all partners for free in our STD clinic. Please have them call 816-595-4261 as soon as possible for an appointment.

8. If I have HIV, I would have symptoms, right?

Not necessarily. HIV, along with other STDs, often don't have symptoms at all. That is why it's important to get regular testing. Please call 816-595-4261 for more information.

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Stay at Home FAQs

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1. How long is the order in effect for?

The amended emergency order will remain in effect until Sunday, May 3 at 11:59 p.m. The order will be evaluated on an ongoing basis and may be modified as circumstances change based on guidance from public health officials and other experts.

2. Why was this order issued?

This emergency order was issued to protect the health and safety of all residents of Clay County, with the goal of limiting the continued community spread of COVID-19. It was issued based on the guidance of public health experts, as well as consultations with area medical leaders about the consequences of continued community spread of COVID-19 in the Kansas City metropolitan region on health care availability and access.

3. What does this order require?

The order requires residents to stay at home unless they are engaged in one of the essential activities specified in the order. Essential activities include working in an essential business, obtaining supplies or necessary services, seeking medical care, caring for a family member or loved one, and exercising and maintaining personal health.  Individuals are strongly encouraged to practice social distancing to the extent feasible while engaging in these activities, and to stay home if not engaging in one of these specific activities.

4. Will residents be subject to penalties such as arrest or citations for leaving their homes?

Not at this time. Residents can leave their residences to engage in essential activities, including exercising and maintaining personal health (walking/bicycling/running/etc.), working at an essential business, obtaining supplies or necessary services, or seeking medical care. However, we strongly urge everyone to stay at home if they are not engaged in any of these essential activities and to take extreme precautions when they do leave home for an essential activity. There include washing your hands frequently and keeping six feet away from others at all times.

5. Does my business qualify as an essential business as defined in the emergency order?

Major categories of essential businesses defined in the order include:

• Health care (doctors, dentists, nurses, hospitals, pharmacies, medical research facilities, blood donation services, labs, etc);
• Food and drink production and distribution (including grocery stores, markets, restaurants that offer food for carryout, liquor stores);
• Sanitation (including laundromats, dry cleaners, household and business cleaning services and supply stores);
• Transportation (including railroads, airports, public transit, taxis and other private transportation providers, and gas stations);
• Financial Services (including banks, insurance providers, and professional services required to comply with legal and regulatory requirements);
• Manufacturing and distribution of supplies and materials for essential businesses (including trucking and other supply chain support functions); 
• Maintenance and construction of infrastructure and households;
• Child care;
• Essential Government Operations;
• Residential facilities (including hotels and motels); 
• Media and Communications Providers; and 
• Mailing, Shipping, and Delivery services.

A full list of categories of essential businesses is provided in the order.

The county strongly encourages all essential businesses to allow employees to work from home and to maintain social distancing to the extent feasible in continuing to carry out their operations.

6. How are determinations made about which types of businesses are essential?

Determinations about which types of businesses are essential are made based on both the necessity of businesses for supporting life and safety as well as the public health risk certain activities pose, particularly those which require close in-person interaction. We may update this guidance based on the advice of health officials as circumstances change.  

7. My business does not fall under one of the categories deemed essential, can it remain open if health precautions are taken?

Non-essential businesses can continue operations that can be conducted from employees’ homes or places of rest. They can also continue minimum necessary activities to maintain the value of the business’s inventory and facilities and to ensure security, process payroll and employee benefits, or for related functions, as well as minimum necessary activities to facilitate employees of the business being able to continue to work remotely from their residences or places of rest, provided social distancing is maintained. Any operations that do not meet these requirements must be ceased.

8. Do businesses and/or employees need formal certification or identification that they qualify as an essential business and/or are employed at an essential business?

No.

9. I am unclear whether my business qualifies as essential or non-essential. Can I receive a formal recommendation from the city as to whether I qualify?

Currently guidance is available on a general (industry) basis and not a case by case (specific business) basis. We encourage all business owners to review the order in its entirety if they believe there is ambiguity about whether they qualify as essential or not.

10. I want to have a wedding, dinner party, or other group event at my house. Is that allowed?

Gatherings of this sort are dangerous and social gatherings of more than 10 people are currently prohibited statewide per Order issued by the Missouri Department of Health and Senior Services. In-person social gatherings are one of the primary transmission points for the coronavirus, hosting in-person events of this type will facilitate the spread of the disease throughout the community. There have been many examples in other cities and countries where the disease spread rapidly through weddings, funerals, and other social events. Furthermore, social events are not one of the essential activities permitted under the emergency order, so attendees could be held in violation of the order.

11. What about services at places of worship (including weddings and funerals) or outside?

All social gatherings of 10 or more people are currently prohibited statewide per Order from the Missouri Department of Health and Senior Services under direction from Governor Parson. Many faith leaders have been holding services online.

12. What are the penalties for non-compliance of this order?

Violations of any provision of this Order constitutes an imminent threat, creates an immediate menace to public health, and shall be considered a violation of Section 205.06 of the County’s Code of Ordinances. These can include fines, orders to suspend business operations, and other penalties.  

13. How will this emergency order be enforced?

Businesses/organizations that appear to be in violation of the order can be reported to Clay County Public Health Center here. They will receive a warning call and a member of staff will visit the establishment to see if operations have continued. If the establishment continues to violate the order, local law enforcement will deliver a final written warning before legal action is taken through the county prosecutor.

14. Is construction activity classified as essential?

Yes, public works, infrastructure (including commercial buildings), and housing construction are classified as essential. We strongly encourage construction businesses to carry out their work in compliance with social distancing requirements and guidelines to the extent feasible.

15. Are manufacturing facilities classified as essential?

Any manufacturing operation that supplies goods necessary for the operation of other essential businesses (for example medical equipment, transport equipment, telecommunications equipment, supplies necessary to maintain or build infrastructure, sanitation and cleaning supplies, food or beverages, etc.) is classified as essential.

16. Are transit operations such as railroads, airports, buses, and truckers classified as essential?

Yes, transit operators (Including railroads, airline and airport workers, and public transit organizations) are classified as essential. Additionally, maintenance providers (such as mechanics or bike repair shops) are also classified as essential, as are suppliers of parts needed to maintain the operations of transit providers. Truckers are also classified as essential.

17. Are hotels and motels classified as essential?

Yes. We recognize that individuals employed in essential businesses who are traveling (for example medical workers or infrastructure maintenance workers) and/or individuals who find their homes temporarily uninhabitable may need to secure shelter.

18. Are home repair and maintenance services classified as essential?

Yes, home repair services including plumbers, electricians, exterminators, lawn and landscape care, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences and essential businesses are classified as essential.

19. Are communications providers (such as internet providers, businesses that enable internet access and availability, organizations that support distance learning, etc) classified as essential?

Yes, businesses and organizations that facilitate and support internet access and communications, including the ability to work and learn from home, are considered essential.

20. Are liquor stores and other markets that sell liquor classified as essential?

Yes, businesses that distribute food or drink are classified as essential. We encourage the maintenance of social distancing to the extent feasible in all cases.

21. Are child care providers classified as essential?

Yes. The city recognizes that many workers in essential industries need access to child care to continue to work. The order includes the following guidance for child care providers and the city recommends that all providers follow this guidance to the extent feasible: 

1. Childcare should be carried out in stable groups, preferably with 10 or fewer (“stable” means that the same 10 or fewer children are in the same group each day);
2. Children should not change from one group to another; 
3. If more than one group of children is cared for at one facility, each group should be in a separate room. Groups should not mix with each other; and 
4. Childcare providers should remain solely with one group of children.

22. Are realtors, leasing agents, building inspectors, and movers classified as essential?

Yes, realtors, leasing agents, building/housing inspection services, movers, and other services necessary to help people find or maintain housing are classified as essential. We strongly encourage all of these services to practice social distancing to the extent feasible and to limit unnecessary activities that can be deferred to a later date.  

23. Are personal services, such as nail salons, hair salons, and tanning facilities classified as essential?

No, businesses that provide personal services are not classified as essential.

24. Are gyms, workout facilities, parks or golf courses classified as essential?

Gyms and workout facilities are not classified as essential. However, individuals are encouraged to use parks and exercise outdoors while they practice social distancing, though certain high-traffic areas such as playgrounds and courts may be closed. Golf courses are allowed to remain open but must operate in ways that allow individuals to maintain social distancing.

25. Are smoke shops and tobacco stores classified as essential?

No, stores selling primarily tobacco and vaping products are not considered essential.

26. Why are schools closed and how long are they closed for?

School are closed up through and including Friday, April 24, 2020 because standard school operations pose a risk to health as a potential venue for community transmission. Schools can continue to operate to distribute food or clothing, provide medical care, or perform any other services deemed necessary to protect the life and property of Clay County residents. This decision was made in close collaboration with the superintendents of the school districts that operate within Clay County. School employees should contact their individual administrators to determine if they are required to work to continue these basic functions.

27. I work at an essential business but don’t believe I am an essential employee. Do I have to work?

The county cannot compel any individual to go to work, nor can it make determinations for essential businesses about which employees are essential and non-essential for carrying out its work. Essential businesses can continue standard operations provided social distancing is maintained to the extent feasible. Essential businesses are strongly encouraged to allow employees whose duties can be carried out from home to do so.

28. How can I let you know about a business or organization that might be violating the emergency order?

If the business is located in Clay County and does not have a Kansas City address, you can submit a complaint here.

For Kansas City businesses, please call 311 or find the number you need here.

29. I own a business in an essential industry. Do I have to stay open?

The county cannot compel any business to remain open. 

30. My business and/or my job has been impacted by COVID-19, where can I go to get help?

A list of resources for businesses and employees is available. The county, state, local philanthropies, and faith-based organizations are actively working on additional support measures and will share more information as it becomes available.

31. What about child custody agreements?

You are still able to keep your normal arrangements. However, if the child is sick or has been exposed to sickness, we would recommend the child to stay in one place to keep the virus from spreading to other places, if possible.

32. Can I leave home to visit friends or family members?

No. For your safety and their safety, we need to help each other fight the spread of COVID-19 by staying at home. The only exceptions are for those who are required to take care of elderly relatives, young children, those that have medical needs or pets. Always take extreme precautions when moving from place to place and interacting with others.

33. Why has the expiration date changed?

1. Since the previous expiration date of May 15 was announced, a week’s worth of Clay County-specific data has become available. Although we continue to receive reports of new cases every day, the numbers remain consistently low. This can largely be attributed to our community’s efforts to stay at home and “flatten the curve” and we want to thank everyone who has contributed to those efforts.
2. The modeling tool used by Clay County Public Health Center was updated over the past weekend and the projected peak for Missouri was lowered to a maximum projected peak of April 17.
3. By setting our expiration date to May 3, this will allow us to work with Gov. Parson’s recently released “Show Me Strong" recovery plan as we enter our first phase of reopening.
4. A key and significant change is that our area’s access to COVID-19 testing has greatly improved over the last week. Previously, only hospitals and some physician’s and urgent care clinics previously had the ability to test in our jurisdiction. However, Clay County Public Health Center now offers free testing for all Clay County residents and another public testing site is set to become operational in Gladstone within the next week. We are also expecting other testing clinic opportunities in the coming days and weeks. Testing remains a critical piece in our effort to safely reopen our communities. It greatly enhances our ability to identify people who need to be isolated and quarantined to prevent them from spreading the disease to the healthy population in Clay County.

34. Can general stores, convenience stores and gas stations serve food?

Yes, however they MAY NOT have any self-service food including foods on hot rollers, soda fountains, coffee bars until the rule is lifted. Self-service areas are more susceptible to spreading germs and disease because many people touch tongs, dispensers, etc.

35. Are co-working spaces classified as essential?

No.

36. Will the expiration date change again?

This expiration date for Clay County is not likely to change again. Moving forward, our focus will be on helping businesses and individuals establish safe ways to gradually reopen and return to normal. However, if the spread of COVID-19 increases to unacceptable levels, guidance may become stricter and the stay-at-home order may resume or restart.

37. How will life in Clay County change once the order expires?

There may not be an immediate and obvious change once the order expires on May 3. While some restrictions may loosen and businesses may reopen to a degree, Clay County Public Health Center will still recommend precautions like not gathering in large groups, wearing a mask in public and washing your hands and surfaces frequently. More specific information about what these recommendations look like will be released in the coming days.

38. Is there a plan for safely reopening our community?

Yes, Clay County Public Health Center will be releasing a detailed plan next week. This plan will include guidance for gradually reopening businesses and the recommended size of gatherings and events. At this time, we ask for your patience and understanding as we finalize these plans.

39. What if I live or work in a city whose emergency order expires after the county’s emergency order?

Although both the state of Missouri and Clay County will now reopen on May 3, individual cities may choose whether to put additional restrictions in place. If a business is located in a city whose stay-at-home orders expire at a later date, they must follow the order of that particular city.

40. What if I don’t feel safe leaving home or reopening my business after May 3?

Every individual and business must do what they believe is best for their own situation. Although the return to normal will be a gradual one, because of your health condition or other circumstances, you may choose to stay-at-home and self-isolate from the public past May 3. Employees that are asked to return to work but do not feel safe doing so should communicate with their human resources representative or supervisor to discuss ways the company or organization plans to protect them and what their options are.

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Volunteer & Internship

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1. If I want to volunteer, is experience necessary?

No experience is necessary as we have opportunities where no experience is required, and we will train you for your position. Contact our volunteer coordinator at 816-595-4200 for more information.

2. What is the process if I want to volunteer or complete and internship?

Complete an application. Applicants who are selected will be contacted by our volunteer coordinator. For more information about volunteering or completing an internship, contact our volunteer coordinator at 816-595-4200. Download an application (PDF).

3. How often do you need volunteers?

We need volunteers periodically throughout the year. You can volunteer as much or as little as you like depending on what your schedule will allow. Contact our volunteer coordinator at 816-595-4200 for more information.