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1. What types of careers does the Clay County Public Health Center (CCPHC) offer?

We offer a variety of career options, from health care to administration. Common areas in which we employ are: community development, environmental health, health policy and planning, office support, human resources, quality improvement, IT, nutrition, nursing, dental, epidemiology, emergency planning and more.

2. Do I have to submit a completed application if I'm submitting a resume?

Yes, a completed CCPHC application is required to be considered for an open position. Resumes will not be substituted for a completed application.

3. Does there have to be an open position for me to apply?

Yes, applications are only accepted for current postings.

4. Am I required to submit a separate application for each job I want to apply for?

Yes, a separate application must be submitted for each open position.

5. What next steps should I take once my application is submitted?

You will be contacted by the applicable hiring supervisor for next steps.

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1. Are the available COVID-19 vaccines safe and effective?

Yes, the vaccines have been tested on tens of thousands of people and have passed safety requirements in Phase I, Phase II and Phase III trials. For more information, visit the trustworthy sources below for in-depth and accurate information about vaccine safety and effectiveness.

• COVID Vaccine Facts (Missouri Dept. of Health & Senior Services)
• Ensuring the Safety of COVID-19 Vaccines in the United States (CDC)
• Ensuring COVID-19 Vaccines Work (CDC)
• COVID-19 Vaccines (FDA)

2. Is it safe to get my child vaccinated?

The initial clinical trials did not include children. Pfizer’s vaccine has been authorized for emergency use to vaccinate those aged 16 and up. Moderna’s vaccine has been authorized for emergency use to vaccinate those ages 18 and up.

According to Children’s Mercy Hospital, "The vaccines are currently being tested on children 12 to 15 years to see if they are safe and effective for adolescents. Tests may begin on younger children as soon as next month.

Young children who get COVID-19 typically have less severe symptoms than adults. Nevertheless, once the vaccine is determined to be safe and effective for kids, it will be important to vaccinate them. Kids can pass COVID infection along to adults, and vaccination can help to prevent transmission. Children who have COVID infection also have a small risk for a more serious complication called multisystem inflammatory syndrome, or MIS-C. Preventing COVID can also prevent MIS-C."

3. Is it safe to get vaccinated if I am pregnant or breastfeeding?

People who are pregnant and part of a group recommended to receive the COVID-19 vaccine may choose to be vaccinated. If you have questions about getting vaccinated, talking with a healthcare provider may might help you make an informed decision. While breastfeeding is an important consideration, it is rarely a safety concern with vaccines.

No data is available yet on the safety of COVID-19 vaccines in lactating women or on the effects of mRNA vaccines on breastfed infants or on milk production/excretion. mRNA vaccines are not thought to be a risk to breastfeeding infants. People who are breastfeeding and are part of a group recommended to receive a COVID-19 vaccine, such as healthcare personnel, may choose to be vaccinated.

4. How was the vaccine developed so quickly?

• In developing a vaccine for COVID-19, researchers had to work quickly, but not at the risk of anyone’s safety. Researchers did not cut any corners or skip any steps. Safety and effectiveness were the top priorities. 
• The accelerated timeline for developing COVID-19 vaccines was possible for several reasons: 
  • Researchers were able to use years of previous research in other viruses and vaccines to help inform a vaccine development process for COVID-19. 
  • Everyone involved dedicated all their resources and time to developing a COVID-19 vaccine. This includes research institutions, pharmaceutical companies, government agencies, and philanthropic organizations. 
  • Many governments around the world, including the U.S. government, and private funders invested in the vaccine, which allowed pharmaceutical companies to focus on research and clinical trials instead of fundraising, one of the most time-consuming parts of vaccine development. 
  • Finally, because of the financial support, researchers were able to conduct different parts of the development process on parallel tracks instead of one after another. Usually, each phase in a clinical trial ends before the next phase begins, with several months to a year or more in between each phase. Vaccine developers use this time to plan and raise money. Because of the emergency presented by the pandemic, researchers developed the vaccines on parallel tracks, meaning that they completed the necessary steps at the same time or with some overlap. No steps were skipped in the process of developing the COVID-19 vaccines.

5. What ingredients are used in the vaccines?

The ingredients used in the mRNA vaccines developed by Pfizer and Moderna are simple. They contain mRNA, as well as lipids to ensure safe delivery of the mRNA that will initiate an immune response. Although FDA approved adjuvants (aluminum salts) and preservatives (ethlymercury) have a history of safe use in vaccines, they were not used by Pfizer and Moderna in this vaccine technology. Additionally, the vaccines do not include fetal tissue.

6. What are the possible side effects of a COVID-19 vaccine?

Among vaccine recipients during the Pfizer clinical trials, 8.8% reported experiencing any reaction they considered to interfere with daily activity; the most common symptoms were fatigue (4.2%), headache (2.4%), muscle pain (1.8%), chills (1.7%), and injection site pain (1.4%). Of note, more people experienced these side effects after the second dose than after the first dose.

Among vaccine recipients during the Moderna clinical trials, 9.1% reported local injection site reaction and 16.5% reported side effects with the most common being including fever, headache, fatigue, and muscle aches and pains.

Additionally, no specific safety concerns were identified for the Pfizer and Moderna vaccines in subgroup analyses by age, race, ethnicity, underlying medical conditions, or previous SARS-CoV-2 infection.

7. Who is NOT recommended for the Pfizer and Moderna vaccine?

Pfizer’s vaccine was approved for those age 16 and older. Moderna’s vaccine has been approved for those 18 and older.

The vaccines are not recommended for individuals who have experienced a serious reaction (e.g., anaphylaxis) to a prior dose of a COVID-19 vaccine or to any of its components. For information on vaccine components, refer to the manufacturers’ package inserts from Pfizer and Moderna.

8. Can I get COVID-19 from the vaccine?

No. None of the authorized and recommended COVID-19 vaccines or COVID-19 vaccines currently in development in the United States contain the live virus that causes COVID-19. This means that a COVID-19 vaccine cannot make you sick with COVID-19.

9. I received the Johnson & Johnson’s Janssen COVID-19 vaccine. Should I be worried? What should I do?

The adverse events to the J&J vaccine appear to be extremely rare. Six reported U.S. cases of a rare and severe type of blood clot in individuals occurred after receiving the J&J vaccine. These adverse events appear to be extremely rare. Nearly seven million people in the United States have received Johnson & Johnson shots so far, and only six persons developed this rare disorder. All six cases occurred among women between the ages of 18 and 48, and symptoms occurred 6 to 13 days after vaccination.

People who have received the J&J vaccine who develop severe headache, abdominal pain, leg pain, or shortness of breath within three weeks after vaccination should contact their health care provider. Patients with other clinical questions should contact their health care provider or call the COVID-19 hotline at 877-435-8411.

10. Why is the Johnson & Johnson’s Janssen COVID-19 vaccine being paused in Missouri until further notice?

The federal government of the United States requested pause in the use of this vaccine out of an abundance of caution, and Missouri is following this recommendation as well.

Six reported U.S. cases of a rare and severe type of blood clot in individuals occurred after receiving the J&J vaccine. These adverse events appear to be extremely rare. Nearly 7 million people in the United States have received Johnson & Johnson shots so far, and six individuals have developed this rare disorder. All six cases occurred among women between the ages of 18 and 48, and symptoms occurred 6 to 13 days after vaccination.

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1. When will the new emergency order take effect and how long will it be in place?

The latest emergency order went into effect February 21, 2021. It will be in effect until further notice. 

The order will be evaluated on an ongoing basis and may be modified as circumstances change, based on guidance from public health officials and other medical experts. 

2. When must I wear a mask? Who is exempt from wearing a mask?

Masks must be worn at all indoor spaces with more than one person per room or barrier-divided space and outdoor spaces where Physical Distancing of at least six feet cannot be maintained, except where further exceptions, if any, are approved by the Director of Public Health.

Exceptions to this requirement are:

• Minors below the age of 5; and
• Persons who have disabilities for which masks constitute a substantial impairment to their health and well-being based upon medical, behavioral, or legal direction; and
• Persons who are in a restaurant or tavern and are seated and engaged in consuming food or drink while adequately distanced from other patrons; and
• Persons who are obtaining a service involving the nose or face for which temporary removal of the face covering or mask is necessary to perform the service.

3. Must I wear a mask while working out indoors at a gym?

Yes. Gyms and fitness facilities are also limited to no more than 50% capacity. 

Must I wear a mask while exercising outside? You do not need to wear a mask or face covering while exercising outside, so long as you can maintain at least six feet of distance from others.

4. Must I wear a mask while exercising outside?

You do not need to wear a mask or face covering while exercising outside, so long as you can maintain at least six feet of distance from others.

5. How can I report non-compliance with mask requirements, gathering limits, or other elements of this Emergency Order?

Violations of the emergency order can be reported online here. PLEASE NOTE: if the business’ address is Kansas City, you must contact the Kansas City Health Department. 

6. Why is the county requiring masks or facial coverings to be worn?

In order to help reduce the rapid rate at which COVID-19 is spreading, CDC recommends that all individuals over the age of 2 wear masks in public settings and when around people who don’t live in their household. Numerous studies have found that masks help reduce the transmission of COVID-19. Find more info on our Face Masks & Coverings page.

7. I have a disability that prevents me from wearing a mask, what are my options?

Individuals who cannot wear a mask due to a disability can request a reasonable accommodation from a business. Examples of reasonable accommodations that business may provide include:

• Allow a person to wear a scarf, loose face covering, or full-face shield instead of a face mask;
• Allow customers to order online with curbside pick-up or no contact delivery in a timely manner;
• Allow customers to order by phone with curb-side pick-up or no contact delivery in a timely manner;
• Allow a person to wait in a car for an appointment and enter the building when called or texted; or
• Offer appointments by telephone or video calls.

Businesses can deny service to customers who refuse to wear a mask or utilize these reasonable accommodations.

8. What are the guidelines restaurants, taverns, and bars must follow to ensure safety?

• All patrons must be seated while eating and/or drinking. Six-foot distancing shall be maintained between different parties, as measured from back of chair to back of chair. This includes booths, which may necessitate closing off every other booth space in certain layouts.
• Customers and employees of food establishments must wear masks while not actively engaged in consuming food or beverages. This includes waiting to be seated, entering/exiting the establishment, and using restrooms or other facilities in the restaurant.
• Patrons who are exhibiting symptoms shall not be allowed to dine.
• Employees who are exhibiting symptoms shall not be allowed to work.
• Establishments must notify Clay County Public Health Center if any employee or customer is known to have tested positive for COVID-19.
• All employees are required to wear protective face coverings at all times.
• All dining surfaces, including tables, chairs and highchairs must be cleaned and sanitized between customers.
• Cleaning and sanitizing of frequently touched surfaces like doors, door handles, service counters, restrooms and waiting areas must be completed at a minimum of every 90 minutes.
• Patio and outside dining service is allowed with social distancing of six feet between parties; however, no food preparation may take place outside the City-permitted kitchen.
• Restaurants must adhere to all requirements set forth in the Clay County Food Code, including handwashing frequency, employee health guidelines and proper sanitization of surfaces.
• Restaurants are encouraged to emphasize carry-out and delivery services, to minimize contact among people.
• Restaurants are strongly encouraged to maintain a log of all customers who spend more than 10 minutes seated at the establishment. Logs are to be kept for 30 days at the establishment before discarding/deleting. Log records will be kept confidential and will only be used to aid efforts to notify customers and staff about potential COVID-19 exposure.
• Single-service menus that can be thrown away after one use are encouraged, but if cost-prohibitive, all menus are to be cleaned and sanitized between every customer.

9. Must patrons be seated while ordering food from takeout establishments?

Patrons may be standing to order takeout or pick-up, provided the food is not consumed on-site and that masks are worn at all times while in the establishment.  

10. What are general guidelines businesses can follow to keep employees and customers safe?

• Allow employees to work from home to the maximum extent feasible.
• Require all employees and customers to wear masks or other face coverings.
• Allow employees to maintain at least six feet of distance from each other and customers as much as feasible.
• Implement sick leave policies which allow any employee who shows any signs of COVID-19 infection (fever, cough, shortness of breath) to remain home until at least 3 days after symptoms have gone.
• Send home any employee who exhibits COVID-19 symptoms while at work.
• Provide easily-accessible hand sanitizer for employees and customers. 
• Encourage employees to regularly wash their hands with soap for at least 20 seconds.
• Regularly disinfect commonly used surfaces such as door handles, counters, and payment terminals.
• Limit cash exchanges.

The Mid-America Regional Council has produced a guide to help businesses return to work safely. Additional information on protecting businesses and employees is available on the CDC website.

11. What are guidelines for youth and educational operations?

Education, youth activities, and child-care operations can operate, subject to the following guidelines:

1. Education, youth activities, and childcare should be carried out in stable groups, preferably with 10 or fewer (“stable” means that the same 10 or fewer children are in the same group each day);
2. Children should not change from one group to another;
3. If more than one group of children is cared for at one facility, each group should be in a separate room. Groups should not mix with each other;
4. Childcare providers should remain solely with one group of children;
5. Youth activities shall endeavor to maintain social distancing between and among staff and youth to the extent feasible.
6. No spectators are allowed at sports or other events, unless a mitigation plan is submitted and an exemption is granted by Clay County Public Health Center.

12. Are masks required for children while playing sports or during recess or PE?

Sports:

Our guidance is that masks are not required for basketball players when they are in the game on the floor or for wrestlers on the floor in a match. If they are on the bench or sidelines they are required. However masks are also not required for basketball players or wrestlers during scrimmaging or other parts of strenuous practice activities. If they are watching film/video or other less strenuous practice activities then they would be required to wear a mask.

Swimmers are not required to wear masks when they are in the pool either practicing or in competition but should wear a mask otherwise.

Gymnastics

• All gymnasts must wear a mask as they enter the gym. The mask must be properly marked to identify whose mask it belongs to.
• Masks are required by gymnasts except when on gymnastics training equipment or apparatus.
• When not masked, gymnasts must maintain physical distance of at least 6 feet except when a masked spotter is required for the safety of the activity.
• Any time wearing a mask is unsafe for an activity the mask does not need to be worn.

Indoor Soccer

• Our guidance is that masks are not required for soccer players when they are in the game and on the field. If they are on the bench or sidelines, they are required.
• However, masks are also not required for soccer players while scrimmaging or other parts of strenuous practice activities. If they are watching film/video or participating in other less strenuous practice activities, then they would be required to wear a mask.

Masks are required for all cheer and dance activities.

PE & Recess:

Masks are required at PE activities except for periods of strenuous activity.

Elementary school - Masks required while using the playground equipment. Students may go unmasked for the rest of outdoor recess while maintaining six feet physical distancing.

13. Must all employees report to work?

No, employers should reasonably accommodate employees that have underlying health conditions that put them at higher risk of COVID-19 and/or need to care for a minor or sick family member.

Clay County Public Health Center strongly encourages all employers to continue to allow individuals to work from home to the extent feasible, and to make accommodations for individuals at high risk for serious complications from COVID-19.

If you are being forced to work in conditions without appropriate PPE, please contact Clay County Public Health Center.

14. I live in Clay County but work in a neighboring city or county. Which guidelines should I follow?

Guidelines are determined by the geographic location of your place of employment. If you work outside of Clay County, the rules governing the place of your employment will be determined by that jurisdiction. The city of Kansas City, Jackson County and Wyandotte County have similar orders to that of Clay County.

Similarly, individuals who live outside of Clay County but work or operate businesses inside Clay County must follow county regulations for their businesses and places of employment.

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1. Do I have to make an appointment or register in advance?

Yes. Registration for same-day testing will be open*:

• Monday-Thursday: 8-11:30 a.m. 
• Friday: 8-10 a.m.

After registering, you will be assigned a time slot for later that day. Please see the full registration instructions and the number to call here.

*Does not include holidays. The test site may also be closed due to inclement weather. In this case, the CCPHC website and social media will be updated.

2. Where is the test site located?

The COVID-19 test site is NOT located at Clay County Public Health Center’s main building (800 Haines Drive, Liberty).

Instead, you will want to go to our secondary location, CCPHC - Hospital Valley. It is located at 556 Rush Creek Parkway, Liberty, MO 64068. This is just south of Liberty Hospital, off Glenn Hendren.

3. When is the CCPHC test site open? When will tests be administered?

At this time, the Clay County Public Health Center testing site - located at 556 Rush Creek Parkway in Liberty - will administer COVID-19 tests during the day Mondays through Fridays*. Please do not arrive at the site if you have not registered over the phone earlier that day and received an assigned time slot.

The test site is closed on Saturdays and Sundays. There may be other testing opportunities on the weekends - refer to the full list of area test sites at clayhealth.com/test.

*Excluding holidays

4. What kind of test is this?

The COVID-19 test offered at the Clay County test site is a PCR test that tests if you are currently infected with COVID-19. It is nasopharyngeal (through the nose) and administered by one of our health care professionals.

5. How much does testing cost? What if I don't have insurance?

The COVID-19 test through Clay County’s test site is free for everyone. Even those with insurance are not billed.

6. What are acceptable reasons for receiving a test? Can I get tested even if I don't have symptoms?

Clay County residents can receive a test for any reason. Reasons could include:

• You are experiencing COVID-19 symptoms
• You have recently been exposed to a COVID-positive person
• You need a test for travel purposes

7. Are there any age restrictions on testing?

At the CCPHC drive-through test site, no. We are currently testing all ages.

From Children’s Mercy: Preparing Your Child for a COVID-19 Test

8. How soon will I get my results back?

We are typically able to get results to you 1-3 days after your test. If you test positive, you will be notified through a phone call. If you test negative, you will receive an email.

Please do not contact the registration phone lines for your results.

9. If I walk in to the health center, can I get a test?

No. Our drive-thru COVID-19 test site is not located at our main location at 800 Haines Drive in Liberty and we do not administer COVID-19 tests at that location. You will be directed to our secondary location at 556 Rush Creek Parkway in Liberty during the open hours for our test site there.

10. How can I get an antibody test?

The Clay County Public Health Center test site does not offer antibody/serology tests at this time. These tests can tell if have previously been infected with the virus. 

Antibody testing in Clay County:

• NextCare Urgent Care (Liberty)
• Bridge Interactive Medicine (Gladstone)
• Quest Diagnostics
• American Red Cross

Learn more about testing for past infection, including the reliability of such tests, from the CDC and FDA.

11. How can I donate plasma as someone who has recovered from COVID-19?

Thanks for your interest! The state health department has more info and resources for this on their website: https://health.mo.gov/living/healthcondiseases/communicable/novel-coronavirus/plasma-donations.php.

12. Why does CCPHC not offer rapid testing?

The rapid test currently available for COVID-19 is not as reliable when compared to the PCR test used at the CCPHC site. Also, rapid tests are only approved to use when a person is experiencing symptoms.

If a rapid test is used on a symptomatic person and the result is negative, it must be confirmed by a PCR test.

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1. What is health?

Health is a state of complete physical, mental and social well-being and not merely the absence of disease or infirmity. Please call 816-595-4200 for more information.

2. What is public health?

Public health is the science and art of preventing disease and injuries, prolonging life and promoting physical and mental health and efficiency through organized community efforts. Please call 816-595-4200 for more information.

3. What is a public health emergency?

A public health emergency is a situation whose health consequences have the potential to overwhelm routine community capabilities to address them. Please call 816-595-4200 for more information.

4. What are some emergency preparedness initiatives in Clay County?

The City Readiness Initiative (CRI): The CRI is a program designed for major U.S. cities and metropolitan areas such as Kansas City to effectively and efficiently respond to a large scale bioterrorist event by dispensing prophylaxis to the entire identified populations within 48 hours of the decision to do so.

The Public Health Emergency Preparedness (PHEP) Program: The PHEP program addresses the strategic national stockpile (SNS) plan to prepare for and respond to public health emergencies in all counties.

Please call 816-595-4200 for more information.

5. What are the specific risks for the citizens in Clay County?

Clay County populations are vulnerable to pandemics, outbreaks of novel communicable diseases, bioterrorist attacks, chemical incidents and natural disasters such as tornadoes, floods, severe weather and earthquakes. Please call 816-595-4200 for more information.

6. What is an open Point of Dispensing (POD) site?

An open POD site is a clinic setup and run by the Clay County Public Health Center to provide life-saving medications to the general population in the event of a public health emergency. Please call 816-595-4200 for more information.

7. What is a closed POD site?

A closed POD is a private location where SNS medications are dispensed free of charge to the organization's employees and/or family members and others for which the organization is responsible for. A closed POD is not intended to serve SNS medical countermeasures to the general public. Please call 816-595-4200 for more information.

8. Does the Clay County Public Health Center recruit volunteers for emergency preparedness and response?

Yes. The Health Center maintains a database of registered medical and non-medical volunteers who wish to volunteer their services in the event of a public health emergency. To register, visit our volunteer page.

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1. How do I sign up for a food handler or manager class?

This information is available on our food page.

2. What recommendations or resources are available for mold?

The Clay County Public Health Center does not have a mold ordinance. It is recommended that you visit the EPA or the Missouri Department of Health and Human Services for

mold assistance.

3. How do I view restaurant inspection results?

View inspection 

results online.

4. Can you provide recommendations on septic installers and soil evaluators?

The Missouri Department of Health and Human Services keeps a list of licensed installers and soil evaluators.

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1. Does this new guidance recommend more restrictive measures for elementary schools?

No. Per CDC guidance, schools that are already open may remain open, as long as the rate of in-school transmission remains low and mitigation measures are fully and consistently implemented.  

2. Does this new guidance recommend more restrictive measures for sports?

No. Most sports teams have been successful in participating in competition while keeping the number of cases low. We have appreciated the quick response and partnership when cases do occur and believe that sports may continue as long as we work together.  

3. What if social distancing of six feet in classrooms is not possible with all students attending?

Social distancing of at least six feet remains one of the best preventative measures for reducing the spread of COVID-19. CDC recommends that schools “space seating/desks at least six feet apart when feasible.” It is recognized that this is not always feasible and a distance of at least three feet between students, with required masking, can also partially reduce transmission.  

4. Is there any data that would indicate differences in transmission based on school being in session three, four, or five days per week versus two?

Most studies did not specify the number of days in which school was on-site. One study specified the schools were in hybrid learning mode, but many others did not specify this. Our local data is based on two days per week.  

5. Will the Clay County dashboard be updated to reflect the updated CDC guidelines? Why is the positivity rate no longer being used as a criterion?

Yes, the dashboard will be updated to reflect 7-day intervals. Positivity rate may no longer be an accurate indicator of disease in the community with the increase in test accessibility and types. With decreased demand for testing, the positivity rate is reflecting nonrandom, voluntary testing by a select group of people (rather than representative of the community).

6. Why are you adopting DESE/MO DHSS masking guidance now instead of when it was released?

At the time, Clay County Public Health Center did not have local, school-based data to support this protocol. However, after evaluation of data collected from the Fall 2020 semester, CCPHC now feels confident in adopting this guidance.

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1. Am I eligible to get a COVID vaccine right now?

Previously, due to limited supply, COVID-19 vaccines were distributed in priority phases. As of April 9, every Missourian 16 years and older* can receive a COVID vaccine.

*Please note that 16-17 year olds can only receive the Pfizer vaccine at this time.

2. Where can I get a vaccine? Who is administering the COVID-19 vaccines?

Many different kinds of organizations have qualified to be vaccinators in Missouri. These include hospitals, health departments, pharmacies, large employers and more. You may also wish to check with your healthcare provider, pharmacy, or employer to see if they plan to offer the vaccine at any point.

You can visit our Where to Get Vaccinated page for a list of local options and how to sign up.

3. Does Clay County Public Health Center offer COVID vaccines?

Yes, Clay County Public Health Center began the vaccination of local health care workers on Monday, Jan. 11 in our own clinic. You can make an appointment with our clinic, as slots are available, on our Where to Get Vaccinated page.

CCPHC is also a part of Operation Safe, a community effort to vaccinate Missourians at a clinic at Cerner's North Kansas City campus.

4. How much does it cost to get vaccinated?

Getting a COVID vaccine is FREE for everyone.

No person can be billed for the COVID-19 vaccine. Vaccine providers may charge an administration fee to insurance, Medicaid or Medicare, if have any of those. If you do not have any of those, you are still able to get vaccinated for free.

5. I have more questions about COVID vaccines. Where can I find more info?

Check out these pages from other reliable health organizations:

• Missouri Department of Health & Senior Services
• FDA
• CDC
• Liberty Hospital
• North Kansas City Hospital & Meritas Health
• The University of Kansas Health Center
• Truman Medical Center (En Español)
• Kansas City, Missouri Health Department
  
  
  

Show All Answers

1. When does the new order begin and end?

The updated order goes into effect on Monday, Nov. 23 at 12 a.m. and is set to remain in effect until further notice.

2. When DO I need to wear a face mask?

Masks must be worn:

• In indoor spaces with more than one person per room or barrier-divided space; when physical distancing of at least six feet cannot be maintained.
• Outdoors; when physical distancing of at least six feet cannot be maintained.
• Further exceptions, if any, can only be approved by the Director of Public Health. (Online submission form will be available Wednesday, Nov. 18 at noon.)

3. When do I NOT need to wear a face mask?

A person may remove their face mask where otherwise required under the following circumstances:

• While outdoors, when able to maintain a distance of at least six feet from others;
• While seated and actively eating or drinking (inside or outside). Please wear a mask when interacting with food service workers and when moving around the space.
• While obtaining a service that involves the nose or face which requires temporary removal of the face mask, such as dental examinations;
• When necessary to confirm the individual’s identity;
• When federal or state law prohibits wearing a face mask or requires the removal of a face mask;
• When requested by a law enforcement officer;
• When requested by a medical provider, including emergency response personnel;
• When in a business/commercial/office setting and not within six feet of any other person; provided however, when moving from place to place in a business location where the person cannot maintain at all times a distance of six feet from all other persons, a face mask shall be worn.
• While at home. Masks should be worn in common spaces in communal living buildings, when near others not in your immediate household.

4. Who is exempt from wearing a face mask?

Who is exempt from wearing a face mask?

• Persons who have a respiratory condition that is exacerbated by the wearing of a face covering.
• Persons under five (5) years of age. However, CDC guidance strongly recommends that children over age two wear face coverings.
• Persons who have disabilities for which masks constitute a substantial impairment to their health and well-being based upon medical, behavioral, or legal direction.
• Persons who are in a restaurant or tavern and are engaged in consuming food or drink while adequately distanced from other patrons.
• Persons who are obtaining a service involving the nose or face for which temporary removal of the face covering or mask is necessary to perform the service.

Do I need to prove I am medically exempt? No, businesses cannot ask you for proof of your medical condition.

Even if you are medically exempt, you can still spread the virus to others by not wearing a mask. You may also be at increased risk of becoming seriously ill from COVID-19 because of your medical condition, so it’s important to still take precautions to avoid becoming infected. Find alternative ways to receive your essential goods or services, like through curbside pickup, delivery, telemedicine, etc.

5. What if my business is privately owned?

All business and buildings open and accessible to the general public qualify as an “indoor public accommodation” regardless of if they are public or privately owned. These businesses should adhere to the order to require masks when social distancing cannot be maintained.

Masks are not required in business/commercial/office settings that have limited or no public accessibility and when employees are consistently six or more feet away from others. In this case, masks would only be required when employees are moving around within the building and when within six feet of someone else.

6. Can a business refuse entry to me if I'm not wearing a face mask?

Yes, they can refuse entry or service. However, businesses should attempt to provide customers with reasonable accommodation, such as curbside pickup or the shipping of items.

Isn’t refusing entry discrimination? The Americans with Disabilities Act (ADA) allows restrictions when an individual would pose a direct threat to the health and safety of others. As of March 2020, the Equal Employment Opportunity Commission (EEOC) has declared that the COVID-19 pandemic meets the direct threat standard.

7. How do I report a business or organization I believe is in violation of the order?

To make complaint about a Clay County business or organization, you can submit a complaint with our Environmental Health team here.

PLEASE NOTE: if the business’ address is Kansas City, you must contact the Kansas City, Missouri Health Department to make a complaint.

8. What if I do not own a face mask?

There are many ways to find or create a face mask or cover. 

• Make your own! Find instructions for both sew and no-sew options here.
• You may already own a scarf or bandana that can be used as a face cover. Please note that some materials may be more effective than others and two layers is more effective than one.
• Face masks of all kinds can now be found and purchased in many stores, in person and online.

Business and organizations in need of larger amounts of face masks and other protective equipment can visit our Business Resources page for a list of options. 

9. How can I help my child wear a face mask?

There are some great resources from Children’s Mercy Hospital. University of Rochester Medical Center, and Sesame Street that help teach kids how to wear a mask and the importance of doing so. Also, Connecticut Children’s breaks down how to make children more comfortable wearing masks by age and the American Academy of Pediatrics discusses mask myths.

10. Are masks required for children while playing sports or during recess or PE?

Winter Sports:

Our guidance is that masks are not required for basketball players when they are in the game on the floor or for wrestlers on the floor in a match. If they are on the bench or sidelines they are required.

However masks are also not required for basketball players or wrestlers during scrimmaging or other parts of strenuous practice activities. If they are watching film/video or other less strenuous practice activities then they would be required to wear a mask.

Swimmers are not required to wear masks when they are in the pool either practicing or in competition but should wear a mask otherwise.

PE & Recess:

High school and middle school - Masks are required at PE activities except for periods of strenuous activity.

Elementary school - Masks would be required while using the playground equipment. Students may go unmasked for the rest of outdoor recess while maintaining six feet physical distancing.

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1. Do I need to get vaccinated if I’ve already had COVID-19?

Yes. The CDC recommends that you get vaccinated even if you have already had COVID-19 because you can catch it more than once.  While you may have some short-term antibody protection after recovering from COVID-19, we don’t know how long this protection lasts.

2. Can I stop wearing a mask and following public health protocols if I am vaccinated?

Even once you’ve gotten vaccinated, it is important that you continue to take precautions to slow the spread of COVID-19. Everyone should continue to wear a mask, wash their hands and watch their distance. Stopping a pandemic requires all the tools available to us.

We know the vaccine is effective at protecting people who get it from COVID-19 — but you may still be able to spread it to others. Health experts are still working to understand more about the protection COVID-19 vaccines provide before changing their recommendations.

When You've Been Fully Vaccinated (CDC)

3. After getting vaccinated, do I still need to quarantine after possible exposures?

If you are fully vaccinated (two weeks since your final dose), you do not have to quarantine after being in close contact with someone who has COVID-19. You must have also been vaccinated within the last three months and show no symptoms.

When You've Been Fully Vaccinated (CDC)

4. Can I still catch COVID after being vaccinated? Can I still spread COVID after being vaccinated?

Yes. The vaccine was highly effective in studies but not 100% effective. Current information suggests it is possible that someone who has been vaccinated against COVID-19 may still have a mild or asymptomatic infection or be able to spread the virus to others. Until we know more, it is important to continue taking precautions, like wearing masks and practicing physical distancing, even after you have been vaccinated.

5. After I’ve gotten vaccinated, how long will it take to get immunity?

The COVID vaccines that are currently available both require two doses of the vaccine. Even after receiving your second dose, you will not be immediately protected from COVID-19. Studies show that it takes about one to two weeks after your last dose for your body to be able to protect itself against illness.

Current information suggests it is possible that someone who has been vaccinated against COVID-19 may still have a mild or asymptomatic infection or spread the virus to others so it is important to continue taking precautions. Continue wearing masks and practicing physical distancing until it is clear that it is safe to stop.

6. Will I still be protected if I only get one dose? Why is important to get the second dose?

If you received a Pfizer or Moderna vaccine for your first dose, it is very important to get both doses of the vaccine so that your body develops enough antibodies to fight the COVID-19 virus if you get infected in the future.

It is also very important that you receive the second dose of your COVID-19 vaccine on time. The time frame between the vaccine’s first and second dose is determined by the companies producing the vaccine to maximize your body’s ability to create antibodies against the virus. Many vaccinators will go ahead and schedule your appointment for your second dose while making your first appointment or during your appointment.

Getting more than one dose for a vaccine is not unusual. In fact, it’s the norm. Many routine vaccines require more than one dose for maximum protection.

7. Will I have to get vaccinated for COVID-19 every year, like the flu? How long is the vaccine effective at protecting me?

We don’t know yet – researchers will continue to collect data on study participants to determine if immunity decreases over time and if repeat vaccination is necessary.

8. If I get symptoms shortly after I’ve been vaccinated, should I get tested?

If you have symptoms shortly after receiving the vaccine, these symptoms do not mean you have gotten COVID-19 from the vaccine. You may have some side effects, which are normal signs that your body is building protection. These side effects may feel like flu and may even affect your ability to do daily activities, but they should go away in a few days. For more information about symptoms after receiving the vaccine you can view the CDC’s What to Expect after Getting a COVID-19 Vaccine fact sheet.

9. What is community immunity or herd immunity? How many people need to get vaccinated to develop community immunity from COVID-19?

This term describes when enough people have protection - either because they’ve already had the disease or they’ve been vaccinated - it is unlikely a virus or bacteria can spread between people in a community and cause outbreaks of disease.

Public health experts are still learning about what percentage of a community would need to be vaccinated to achieve herd immunity against COVID-19. The percentage needed to reach herd immunity varies by disease.

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1. Do I have to make an appointment or can I just walk-in?

Our clinic hours are currently by appointment only. We schedule appointments on Mondays from 9:30 a.m. to 6 p.m., Tuesday-Thursday from 8 a.m.-4:30 p.m. and Fridays from 8 a.m.-2 p.m. You can make an appointment by calling 816-595-426.

2. How do I make an appointment?

Please call 816-595-4261, and a nurse will get you set up with an appointment.

3. Do you accept Medicaid or health insurance?

We no longer accept insurance and self-pay fees will apply at the time of your visit. However, no one is denied services due to inability to pay. Call 816-595-4261 for additional details or any questions you may have. 

4. What do I need to bring for my appointment?

Please bring your photo ID, Medicaid card, if you have one, and some form of payment. Also make sure you do not go to the bathroom one hour before your appointment so we can get accurate test results. Please call 816-595-4261 for more information.

5. Is it painful to have STD testing?

No. To get GC/CT, we usually get a urine sample. To get HIV/RPR, we draw blood. Please call 816-595-4261 for more information.

6. I am worried because I had unprotected sex with someone I don't know very well last night, should I come in and get tested?

It is a very good idea to get tested; however, it is important to wait three weeks to get the most accurate results. Please call 816-595-4261 for more information.

7. I was treated at my doctor's office for Chlamydia, but my partner doesn't have a doctor. Can they come to you for treatment?

Yes. It is very important that all partners be treated if you tested positive for an STD, otherwise you can get re-infected. We test and treat all partners for free in our STD clinic. Please have them call 816-595-4261 as soon as possible for an appointment.

8. If I have HIV, I would have symptoms, right?

Not necessarily. HIV, along with other STDs, often don't have symptoms at all. That is why it's important to get regular testing. Please call 816-595-4261 for more information.

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1. If I want to volunteer, is experience necessary?

No experience is necessary as we have opportunities where no experience is required, and we will train you for your position. Contact our volunteer coordinator at 816-595-4200 for more information.

2. What is the process if I want to volunteer or complete and internship?

Complete an application. Applicants who are selected will be contacted by our volunteer coordinator. For more information about volunteering or completing an internship, contact our volunteer coordinator at 816-595-4200. Download an application (PDF).

3. How often do you need volunteers?

We need volunteers periodically throughout the year. You can volunteer as much or as little as you like depending on what your schedule will allow. Contact our volunteer coordinator at 816-595-4200 for more information.